Cloud Management Platform (CMP) combines tools, processes, and technologies that enable organizations to monitor, control, and manage multi-cloud (on-premises, public, and hybrid) resources and services. Through this centralized platform, organizations can measure and control the utilization of cloud computing resources by incorporating a self-service interface, template-based provisioning, governance of multi-cloud resources, life cycle management, workload […]

Commercial Content Delivery Network (CDN) Services are a set of services delivered to the users using a CDN. A CDN is a group of geographically distributed servers that speed up web content delivery by bringing it closer to where the users are located. CDN services help deliver web content to users more quickly and reliably […]

ITSM assists I&O leaders in implementing, managing, and delivering excellent IT services which include enterprise applications deployment and support and architecting and optimizing IT infrastructure such as storage, networking, and cloud resources. It enables employees in an organization to communicate with IT teams without needing to understand technology, and they still receive what they need, […]

The network observability solution is used to understand the internal state of the IT network to manage the overall reliability and performance of the infrastructure and application. Network observability can consist of various tools such as telemetry, data analysis platform, AI/ML, and AIOps. Telemetry standardizes the process of gathering data from scattered, multi-layered hybrid-cloud settings […]

The cloud observability solution is used to gain insights and understand the system’s behavior by collecting and analyzing telemetry data using various monitoring tools across the multi-cloud environment. It provides holistic visibility across the entire technology stack, making it more observable and aiding in faster troubleshooting, reducing Mean Time to Resolution (MTTR), enhancing customer satisfaction, […]

Contact center as a service (CCaaS) combines the principle of contact center hosting and cloud-based contact center infrastructure. CCaaS enables companies to enlist a pay-as-you-go model to get resources as per their requirements, such that the companies can fulfill the need for a multi-channel approach designed for both employee experience and customer service purposes. This […]

AIOps provide visibility of data for enhanced performance, analyze data to extract malfunction, and alert the IT staff to respond to issues by utilizing real-time insights, and predictive analytics. AIOps enable the IT teams to respond to anomalies, slowdowns, and outages rapidly and proactively in real-time with minimal effort since it replaces manual anomaly detection […]

eSignature is a technique used to validate the authenticity and integrity of digital documents. Users can electronically sign documents with the help of eSignature software, which also automates and streamlines the signing process while improving customer experience (CX) and document management. Quadrant Knowledge Solutions’ eSignature software market research includes a detailed analysis of the global […]

The electronic signature (eSignature) is a legally recognized alternative to a physical signature. An eSignature software is a technique that is used to sign documents electronically. This software ensures authenticity, integrity, and nonrepudiation to digital documents, including emails, word documents, and portable document formats (PDFs). As part of the research “SPARK Matrix™: eSignature Software 2022” […]

Intranet platforms are a one-stop solution for employees that helps them access all work-related information, easily collaborate and communicate with colleagues, and consume, create, and share preferred content within the company or to the outside world according to the pre-defined access control and content management policy of enterprises. It also helps employees access various tools […]