Businesses can benefit from chatbots as they maximize operational efficiency, reduce costs, and offer convenient and enhanced services to internal employees and external customers. As a result, customer queries and issues can be resolved more easily and quickly while human interaction is reduced. With chatbots, IT departments can focus on more valuable activities rather than […]

The strategic portfolio management (SPM) solution has been evolved from the traditional project planning software to drive digital transformation and align enterprise-wide strategy with execution for scaling and transforming traditional business into digital business. The key objective of an SPM solution is to address IT infrastructure, resource availability, capacity, and financial needs of an organization […]

Enterprise Information Archiving solutions use automated mailing and instant messaging services, ensuring robust retention capabilities for both structured and unstructured data sets and minimizing the call load for back-end support employees by providing real-time feedback. It thus promotes advanced surveillance capabilities across multiple media channels through advanced AI & ML technologies, to provide capabilities such […]

Data management and analytics services (DMAS) refer to data organizing, planning, directing, integrating, validating, analyzing, visualizing, protecting, and storing information, which leads to increased offerings by an organization through consulting, system integration, and managed services. Data management and analytics services play a decisive role in planning fundamental business strategies, delivering predictable outcomes, and connecting them […]

Data preparation tools enable organizations to identify, clean, and convert raw datasets from various data sources to assist data professionals in performing data analysis and gaining valuable insights using machine learning (ML) algorithms and analytics tools. These data sets are used for business analysis, which enable organizations in decision-making through cleansing, accessing, validating, and transforming […]

The Low-code application development (LCAD) platform empowers professional developers to design, build, test, deploy, and manage applications without the need for extensive coding. An LCAD platform is a visual approach to application development in the form of a virtual interface that provides features to enable professional developers to add customization to or extend the functionality […]

Data preparation tools enable organizations to identify, clean, and convert raw datasets from various data sources to assist data professionals in performing data analysis and gaining valuable insights using machine learning (ML) algorithms and analytics tools. These data sets are used for business analysis, which enables organizations in decision-making through cleansing, accessing, validating, and transforming […]

The software composition analysis software allows developers to use third-party software components such as open-source software (OSS) and commercial off-the-shelf (COTS) software with the proprietary code securely by scanning for all the embedded third-party components and analyzing the risks and vulnerabilities associated with these components. Further, the software identifies the license terms associated with the […]

Virtual customer assistants (VCA) is a programming application that replicates human-like conversations to deliver information to customers, including text-based and speech-based engagements. Users can interact with VCA through a web, kiosk, or mobile interface, common messaging forums, and other web and mobile-based interfaces. The VCA adapts to the content and context of user inputs by […]

A virtual customer assistant is a programming application that replicates human-like conversations to deliver information to customers, including text-based and speech-based engagements. The VCA adapts to the content and context of user inputs by combining natural-language processing and conversational artificial intelligence by updating its data repositories in real-time, providing sustained and strong customer value proposition, […]