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Our strategic research and consulting deliverable are designed
to provide comprehensive information and strategic insights to
our clients enabling them to achieve business transformation goals.

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The major technology disruptions to look for in 2022 & beyond

Our strategic research and consulting deliverable are designed to provide comprehensive information and strategic insights to our clients enabling them to achieve business transformation goals.

Podcast

TechTalk Series

Our strategic research and consulting deliverable are designed
to provide comprehensive information and strategic insights to
our clients enabling them to achieve business transformation goals.

Competitive Intelligence

Competitive Intelligence

Amazon’s Bezos to Face Unprecedented Protests During India Trip

Promise scholarships cover up to full college tuition for students who’ve attended New Haven Public Schools during some or all of their K-12 years, and the organization also provides scholarship recipients with advice, mentorship, career skill workshops, and connections to paid summer internships in New Haven — many of which are based at Yale.

SPARK Matrix™: Data Governance Solutions, 2022

Data governance is a collaborative practice that allows businesses to discover and manage their data, ensuring that it is secure, accurate, and usable. Data governance solutions increase corporate visibility by defining processes, roles, and policies that enable organizations to achieve their objectives. The solution typically performs functions such as master data management, data quality, data […]
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Market Insight : Impact of Attended Automation on Agents and Customer Experiences

Quadrant Knowledge Solutions Market Insights research provides detailed insights to users about the understanding and impact of attended automation on agents and customer experiences. Attended automation holds together different automation technologies including cognitive automation and robotic process automation, and as such, the three together constitute the core of digital transformation technologies. Attended automation provides context-specific […]
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SPARK Matrix™: Metadata Management, 2022

Metadata management administrates and describes data assets and the context in an organization, as well as helps establish policies and processes on data governance and data searchability to maximize the utilization of data. Metadata unlocks the assets that are unutilized and unidentified by the organization. It is an approach that drives enterprises to organize their […]
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SPARK Matrix™: Digital-First Customer Service Solutions, 2022

Digital-first customer service solutions help organizations provide an enhanced customer experience through automated and agent-assisted interactions across digital channels such as chat, co-browsing, online voice, and one- and two-way video. Quadrant Knowledge Solutions’ Digital-First Customer Service Solutions market research includes a detailed analysis of the global market regarding short-term and long-term growth opportunities, emerging technology […]
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SPARK Matrix™: Text Analytics Platforms, 2022

Text analytics software identifies and extracts real-time information from data, such as patterns, keywords, and other attributes. Natural language processing (NLP), machine learning (ML), deep learning technologies, and statistical and linguistic techniques are often used by the platform, allowing data leaders to derive insights from unmodeled content that was previously reserved for data professionals. As […]
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SPARK Matrix™: Data Science and Machine Learning Platform, 2022

Data Science and Machine Learning (DSML) platform help users to gather data from various sources and create machine learning models and solutions through the insights generated from those data. It helps organizations in achieving digitalization and automation to gain real-time insights along with reducing complexities occurring due to big data. The platforms also include a […]
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SPARK Matrix™: Privacy Management Software, 2022

Privacy management software provides comprehensive solutions for users to manage their company’s privacy program, including storing sensitive data in compliance with privacy regulations, analyzing the data flow of personal information, assisting in the distribution of privacy policies, and utilizing confidential data ethically and effectively. Quadrant Knowledge Solutions’ privacy management software market research includes a detailed […]
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SPARK Matrix™: Speech Analytics, 2022

The speech analytics platform allows contact center agents to identify, categorize, and analyze live and recorded customers’ voice calls by utilizing speech recognition and audio mining software to find relevant information and provide quality assurance. Further, the platform identifies audio patterns, words, and phonetics to detect significant emotions- happiness, stress, sadness, and anger in the […]
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SPARK Matrix™: Function as a Service (FaaS), 2022

FaaS platforms allow developers to build cloud-native microservices by reducing the scaling and managing complexities of containers and virtual machines. It offers developers a programming environment that supports languages such as Java, C#, JavaScript, and Python. Further, it provides the advantage of automatically scaling of the microservices (up and down) as per the demand of […]
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SPARK Matrix™: Communications Platform as a Service (CPaaS), 2021

CPaaS flexible framework enables developers to integrate communication capabilities with web and mobile applications used by enterprises, resulting in more effective communication and a better customer experience. It enables organizations to communicate over the cloud by offering software development kits (SDKs), customer support, industry-specific use cases, and low code/no-code choices. Quadrant Knowledge Solutions’ Communications Platform […]
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