Quadrant Knowledge Solutions Market Insights research provides detailed insights to users about the understanding and impact of attended automation on agents and customer experiences. Attended automation holds together different automation technologies including cognitive automation and robotic process automation, and as such, the three together constitute the core of digital transformation technologies. Attended automation provides context-specific […]

The practice of gathering and evaluating information on consumers and their activities is known as consumer intelligence (CI). This helps businesses create deeper and more successful relationships with consumers as well as simplify decision-making by providing precise information about their consumer base. Quadrant Knowledge Solutions’ Consumer Intelligence Platforms market research includes a detailed analysis of […]