ITIM tools record the health and resource utilization of IT infrastructure components irrespective of where the components reside. IT infrastructure has two types of monitoring—agent-less monitoring and agent-based monitoring. Vendors in the ITIM tools market offer services in three different editions—open-source, cloud, and on-premises. These ITIM tools help organizations enhance their services by tracking the defects or delays in network infrastructure, which helps companies maintain the servers without any downtime. The information provided by ITIM tools is used for other ITOM processes including event management, availability management, capacity management, automation tools, and performance analysis.
As part of the research “SPARK Matrix™: IT Infrastructure Monitoring(ITIM) tools, 2020” Quadrant Knowledge Solutions conducted an in-depth analysis of major industrial ITIM tool vendors by evaluating their products, market presence, and customer value proposition. Based on the analysis, the study provides competition analysis and ranking of the leading vendors in the form of the SPARK Matrix. The evaluation is based on primary research with expert interviews, analysis of use cases, and Quadrant’s internal analysis of the overall ITIM market. The SPARK Matrix evaluation examined Splunk, and twenty other vendors including Broadcom, Centreon, Datadog, Dynatrace, eG Innovations, Elastic, GrafanaLabs, LogicMonitor, ManageEngine, Micro Focus, Netreo, New Relic, Paessler, Pandora FMS LLC, Progress, ScienceLogic, SolarWinds, VMware, Zabbix, Zenoss.
Quadrant Knowledge Solutions research analyzes market dynamics, growth opportunities, emerging technology trends, and the vendor ecosystem of the global market. This research provides strategic information for technology vendors to better understand the market supporting their growth strategies and for users to evaluate different vendor capability, competitive differentiation, and market position.
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