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SPARK Matrix™: Subscription Management Applications, 2022

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Subscription management application includes tools to manage end-to-end subscription lifecycle management processes, enabling businesses to sell their products and services through a subscription-based pricing model across channels. The software includes functionalities for managing recurring business and pricing models, creating and managing offers, billing, invoicing, payment, collection, entitlement, revenue management, and analytics. It often supports flexible pricing models, including flat rate, usage-based, and tiered pricing, as well as a combination of multiple pricing models. The software helps businesses calculate revenue recognition based on the usage pattern and actual value delivered to the customers. Modern subscription management software also offers features to manage promotional pricing, customer trials, credits and refunds, subscription changes, upselling/cross-selling, partner management, and such others. The software also manages customer information and helps businesses improve customer experience, reduce churn, and optimize revenue.

Quadrant Knowledge Solutions’ Subscription Management Applications market research includes a detailed global market analysis of major vendors. The research comprises of vendors’ product features and functionalities, as well as competitive differentiating factors. The research provides competitive landscape and vendor analysis to enable technology vendors enhance their understanding of the market and implement a growth-oriented technical roadmap.

The research includes detailed competition analysis and vendor evaluation with the proprietary SPARK Matrix analysis. The SPARK Matrix includes ranking and positioning of the leading Subscription Management Applications vendors with a global impact, including – 2Checkout (now Verifone), Aria Systems, BillingPlatform, Chargebee, cleverbridge, Digital River, FastSpring, Fusebill, Gotransverse, Maxio, Oracle NetSuite, Recurly, RecVue, Sage Intacct, Salesforce, SAP, Vindicia, and Zuora.

According to Pruthvi Raj V, Analyst at Quadrant Knowledge Solutions, “A subscription management application provides a unified solution that helps organizations manage end-to-end subscription lifecycle management processes by adhering to local compliance, tax policies, and payment systems. Vendors in this market are enhancing their existing capabilities by leveraging emerging technologies such as AI and ML to automate the subscription processes, forecast customer behavior & opportunities, and increase customer retention.”

2022 Subscription Management Applications SPARK Matrix
Source: Quadrant Knowledge Solutions

Table of Contents

Executive Overview

  • Key Research Findings

Market Overview and Technology Trends

Factors Influencing Technology Development and Market Growth

Market Adoption Trends

Competition Landscape and Analysis 

  • Competitive Overview and Analysis
  • Factors and Technology Differentiators

SPARK Matrix™: Subscription Management Applications


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