Robotic process automation (RPA) is a technology that allows organizations to design, create, deploy, and maintain software robots that can learn, imitate, implement, and automate rules-based business processes. Organizations use RPA to reduce costs, streamline the process under consideration, and improve customer experience by replacing repetitive and easy manual operations with highly automated software bots.
Quadrant Knowledge Solutions’ Robotic Process Automation (RPA) market research includes a detailed analysis of the global market regarding short-term and long-term growth opportunities, emerging technology trends, market trends, and future market outlook. The study provides a comprehensive market forecast analysis of the global market and the overall market adoption rate as well. This research provides strategic information for technology vendors to better understand the existing market and support their growth strategies; and for users to evaluate different vendors’ capabilities, competitive differentiation, and market position.
The research includes detailed competition analysis and vendor evaluation with the proprietary SPARK Matrix analysis. SPARK Matrix includes the ranking and positioning of leading Robotic Process Automation (RPA) solution vendors with a global impact. The SPARK Matrix includes an analysis of vendors, including Appian, Automation Anywhere, AutomationEdge, Blue Prism, Datamatics, EdgeVerve, ElectroNeek, HelpSystems, Hyland, IBM, Microsoft, NICE, Nintex, Pegasystems, Qruize, SAP, UiPath, and WorkFusion.
According to Pranjal Singh, Analyst at Quadrant Knowledge Solutions, “Organizations are utilizing RPA because it offers an accessible way to become digital by easily transforming and automating complex business processes. RPA adoption is increasing due to increased automation by global enterprises and its advanced capabilities such as process discovery and mining, task mining, and optical character recognition (OCR) support.”

Table of Contents
Executive Overview
- Key Research Findings
Market Overview and Technology Trends
Factors Influencing Technology Development and Market Growth
Market Adoption Trends
Competition Landscape and Analysis
- Competitive Overview and Analysis
- Factors and Technology Differentiators
SPARK Matrix™: Robotic Process Automation (RPA)
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