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SPARK Matrix™: IT Managed Security Services, 2021

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IT Managed Security Services (IT MSS) vendors are mainly from IT outsourcing & consultancy, and with a background in information and communication technology, focus on offering functionalities like threat hunting, threat intelligence, detection of anomalies, cyber-attacks, breaches while offering recovery solutions and recommendation services. These vendors are also partnering with security service providers to include internal IP and other tools in their capabilities. Additionally, these vendors are focusing on implementing existing and advanced security themes to reduce running costs and leverage automation with AI/ML technology. Vendors are also focusing on improving and incorporating 5G security technology, integrating with informational and operational technology, global security operation centers (SOC), zero-trust approach, and emphasizing offering third-party support to their customers.

Quadrant Knowledge Solutions’ IT MSS market research includes detailed global market analysis. It mainly comprises short-term and long-term growth opportunities, emerging technology trends, market trends, and future market outlook. The study provides a comprehensive market forecast analysis of the global market and the overall market adoption rate. It aims to provide strategic information for technology vendors to enhance their understanding of the market and support their growth strategies by evaluating different vendors’ capabilities, competitive differentiation, and market position.

The research includes detailed competition analysis and vendor evaluation with the proprietary SPARK Matrix analysis. The SPARK Matrix includes ranking and positioning of the leading cloud management platform (CMP) vendors with a global impact, including – Accenture, Atos, AT&T Cybersecurity, BT, Capgemini, Cognizant, Computacenter, Delloite, DXC Technology, EY, GAVS Technologies, HCL Technologies, IBM, LTI, Mphasis, NTT DATA, Orange Cyberdefense, SecureWorks, Tata Communications, TCS, Tech Mahindra, Trianz, T-Systems, Wipro, Yash Technologies, Zensar.

According to Sofia Ali, Analyst at Quadrant Knowledge Solutions, “The IT MSS vendors continue to strengthen their capabilities and leverage their emerging technology trends by including – managed detection and response, threat detection and intelligence services, managed vulnerability, customer experience services, security device management, and consulting services. The IT MSS vendors are also making a significant investment in global security operation centers (SOC) to fulfill customer needs’ quickly considering the security compliance of the location. Thus, the demand for the IT MSS is rapidly growing as it moves to SaaS-based cloud environment.”

2021 IT Managed Security Services SPARK Matrix
Source: Quadrant Knowledge Solutions


Table of Contents

Executive Overview

  • Key Research Findings

Market Overview and Technology Trends

Factors Influencing Technology Development and Market Growth

Market Adoption Trends

Competition Landscape and Analysis 

  • Competitive Overview and Analysis
  • Key Competitive Factors and Technology Differentiators

SPARK Matrix™: IT Managed Security Service Market

Vendor Profiles

Research Methodologies


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