Digital Workplace Services (DWS) let businesses build a hyper-personalized, adaptable, and resilient workplace that provides the employees with a seamless experience at any time, on any device, and anywhere. In order to create a workplace that fosters positivity, engagement, and productivity, the digital workplace services, integrate technology, culture, and people. By providing employees with a wide range of services that span the entire spectrum of workplace transformation, DWS aims to assist businesses in strengthening their business resilience and rising to the challenges of the new normal of work.
Quadrant Knowledge Solutions’ Digital Workplace Services (DWS) market research includes a detailed global market analysis, competitive landscape, functional capabilities, and market trends. It aims to provide strategic information for technology vendors to enhance their understanding of the market and support their growth strategies by evaluating different vendors’ capabilities, competitive differentiation, and market position.
The research includes detailed competition analysis and vendor evaluation with the proprietary SPARK Matrix analysis. The SPARK Matrix includes the ranking and positioning of the leading DWS vendors with a global impact, including Atos, Capgemini, CGI, Claranet, Cognizant, Compucom, Computacenter, DXC Technology, EY, Fujitsu, Genpact, Getronics, HCL Technologies, HPE, Infosys, Insights, Kyndryl, LTI, Microland, Mphasis, NTT Data, Orange Business Services, Pomeroy, Ricoh, Stefanini, TCS, Tech Mahindra, TEKsystems, Tietoevry, Unisys, UST, Wipro and Zensar.
According to Abhishek Ghosh, Research Analyst at Quadrant Knowledge Solutions, “Digital workplace services enable an organization’s workforce to work from anywhere, at any time, in a secure environment by combining technology with support services. This assists users by providing them with flexibility, improved productivity & collaboration, better retention rates & customer satisfaction, and reduced cost. Organizations can use the data generated by employees, tools, and platforms to improve individual and team productivity, delivering individualized employee experiences.”
2023 Digital Workplace Services SPARK Matrix
Source: Quadrant Knowledge Solutions
Table of Contents
- Key Research Findings
Competitive Landscape and Analysis
- Key Competitive Factors and Technology Differentiators
SPARK Matrix™: Digital Workplace Services
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