Quadrant Knowledge Solutions’ digital commerce services market research includes a detailed analysis of the global market regarding short-term and long-term growth opportunities, emerging technology trends, market trends, and future market outlook. The study provides a comprehensive market forecast analysis of the global market and the overall market adoption rate as well. This research provides strategic information for technology vendors to better understand the existing market, supporting their growth strategies; and for users to evaluate different vendors’ capabilities, competitive differentiation, and market position.
The research includes detailed competition analysis and vendor evaluation with the proprietary SPARK Matrix analysis. SPARK Matrix includes ranking and positioning of leading Cross-channel campaign management vendors, with a global impact. The SPARK Matrix includes an analysis of vendors, including Accenture, Capgemini, Cognizant, Deloitte, Dentsu, EPAM, HCL Technologies, IBM, Infosys, TCS, Tech Mahindra, Valtech, Wipro, WPP.
According to Nithin Bhaskaran, Analyst at Quadrant Knowledge Solutions “Digital Commerce Services helps organizations to implement a fully integrated, easily scalable, and customizable digital commerce platform as a service solution that accelerates revenue, productivity, collaboration, and operational efficiency. The service covers Consulting, implementation, customization, data management, integration, multiple touchpoint services, marketplace services and After launch support. Organizations should look for the service providers who can offer commerce solutions based on a cloud native, API-first, microservice, and headless architecture which help organizations to accelerate innovation and drive agility to respond to changing market dynamics.”
2022 Digital Commerce Services SPARK Matrix
Source: Quadrant Knowledge Solutions

Table of Contents
Executive Overview
- Key Research Findings
Market Overview and Technology Trends
Factors Influencing Technology Development and Market Growth
Market Adoption Trends
Competition Landscape and Analysis
- Competitive Overview and Analysis
- Key Competitive Factors and Technology Differentiators
SPARK Matrix™: Digital Commerce Services
Vendor Profiles
Research Methodologies
Custom Research Service
Our custom research service is designed to meet the client’s specific requirements by providing a customized in-depth analysis of the technology market to meet your strategic needs. Further, our custom research and consulting services deliverable is uniquely effective, powerful, innovative, and realistic for helping companies successfully address business challenges. Our team of experienced consultants can help you in achieving short-term and long-term business goals in the following ways:
- Detailed understanding of the industry structure, market participants, and value chain mapping.
- Business potential and opportunities of target markets, economies, and industries.
- Strategic planning and tactical opportunities.
- Go to market strategies.