A Customer Data Platform (CDP) centralizes data collection from multiple sources, performs data cleansing, and unifies customer profile to create a unified, persistent customer profile database. The database is accessible to other systems for marketing, customer service, and customer experience management.
The global B2C Customer Data Platforms research includes a detailed analysis of the global market regarding short-term and long-term growth opportunities, emerging technology trends, market trends, and future market outlook. The study provides a comprehensive market forecast analysis of the global market in various geographical regions, revenue type, and industry segmentation. This research provides strategic information for technology vendors to better understand the market supporting their growth strategies and for users to evaluate different vendors’ capabilities, competitive differentiation, and market position.
Quadrant Knowledge Solutions B2C CDP research includes detailed competition analysis and vendor evaluation with the proprietary SPARK Matrix analysis. SPARK Matrix includes ranking and positioning of leading vendors with a global impact. The positioning is based on the vendors’ performance in various performance parameters on the categories of Technology Excellence and Customer Impact. The B2C CDP SPARK Matrix includes analysis of the leading vendors, including Acquia AgilOne, ActionIQ, Amperity, Ascent360, BlueConic, BlueVenn, Contactlab, CrossEngage, D4t4 Solutions, Evergage, Lytics, Manthan Systems, mParticle, NGDATA, Quaero, QuickPivot, Redpoint Global, SessionM, Tealium, and Zylotech
Table of Contents
Executive Overview
- Key Research Findings
Market Overview, Key Trends, and Market Drivers
Market Adoption and Deployment Trends
Key Market Drivers and Trends
Regional Trends and Forecasts
Industry Forecasts and Trends
Competition Landscape and Analysis
- Competitive Overview and Analysis
- Key Competitive Factors and Technology Differentiators
SPARK Matrix™: B2C Customer Data Platforms (CDP) Market
Vendors Profile
Research Methodologies
Customer Data Platforms research is a part of Quadrant’s Customer Experience and Commerce practice.
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- Strategic planning and tactical opportunities
- Go to market strategies