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SPARK Matrix™: AI Services, 2022

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AI Services deliver solutions that are empowered by AI and machine learning tools to analyze, organize, and allow access for structure/ unstructured data along with providing advisory services based on recommendations for automating mundane tasks, workflow, and business processes that can be automated with or without human intervention. Though the offerings provided by AI Services vendors are developing day by day, few of the common functionalities offered by vendors consist of services for automating business processes, and solutions performing cognitive analysis, pattern recognition, decision formulation, and prediction & implementation of AI in existing business processes.

Quadrant Knowledge Solutions’ AI Services market research includes a detailed global market analysis. It mainly comprises short-term and long-term growth opportunities, emerging technology trends, market trends, and future market outlook. The study provides a comprehensive market forecast analysis of the global market and the overall market adoption rate. It aims to provide strategic information for technology vendors to enhance their understanding of the market and support their growth strategies by evaluating different vendors’ capabilities, competitive differentiation, and market position.

The research includes detailed competition analysis and vendor evaluation with the proprietary SPARK Matrix analysis. The SPARK Matrix includes ranking and positioning of the leading AI Services vendors with a global impact, including – Accenture, Atos, BCG, Capgemini, Coforge, Cognizant, Deloitte, DMI, DXC Technology, EPAM, EY, Genpact, HCL Technologies, IBM, Infosys, KPMG, LTI, Mphasis, NEC, NTT DATA, PwC, Quantiphi, Stefanini, TCS, Tech Mahindra, Virtusa, Wipro, Zensar.

According to Nikhilesh Naik, Analyst at Quadrant Knowledge Solutions, “AI Services deals with the implementation of AI in the existing business process, equipping existing business processes with self-learning technologies, and analysing the need and use of AI for the organization. AI Services Vendors are focusing on maintaining the demand to reduce the time-to-market of AI portfolio solutions and leverage more sources for extracting reliable data. Vendors offering AI Services are also focusing on creating and encouraging awareness programs on AI literacy to increase the understanding of AI among non-technical users and employees of organizations planning for digital transformation.”

2022 AI Services SPARK Matrix
Source: Quadrant Knowledge Solutions

Table of Contents

Executive Overview

  • Key Research Findings

Market Overview and Technology Trends

Factors Influencing Technology Development and Market Growth

Market Adoption Trends

Competition Landscape and Analysis 

  • Competitive Overview and Analysis
  • Factors and Technology Differentiators

SPARK Matrix™: AI Services

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