Quadrant Knowledge Solutions Market Insights research provides detailed insights to users about the significance of DAP in improving Software Adoption and Accelerating their Digital Transformation Journey.
Digital adoption is at the forefront of any digital transformation strategy because in the end success is decided by how quickly employees get accustomed to new digital tools and platforms. To accomplish this, businesses must seek out the right set of tools to optimize their business processes, create a digital workplace, and maximize the value of their digital technology investment. This is where the digital adoption platform (DAP) comes in as it facilitates digital adoption by assisting users in becoming adept and fully utilizing an application, resulting in a successful digital transformation.
DAP helps in preventing user error in the software by walking users step-by-step through different processes and tasks by leveraging widgets, tooltips, user feedback, pop-up, and checklist. DAP also helps increase end-user adoption by showing users each feature of the technology and assisting in using it. This in turn simplifies the user software lifecycle experience and delivers a consistent internal and external user experience which includes user onboarding, training, ongoing support, smooth transfer of knowledge, and streamlining daily operations.
According to Manish Chand Thakur, Senior Analyst at Quadrant Knowledge Solutions “Organizations will continue to focus on eliminating friction points in their digital transformation journey. This means that the demand for high-performance DAPs will remain strong, as they can help establish a culture of change within organizations and increase the return on investment in other technological solutions. Moreover, with rapidly changing conditions, user expectations and requirements are constantly evolving. Therefore, DAP vendors must understand the current market and anticipate future requirements to stay ahead of the curve and provide genuine problem-solving solutions. This requires advanced research, as well as a real connection with end-users and emerging technologies. Overall, the importance of DAPs in driving digital transformation will only continue to grow, and vendors who can keep up with changing market conditions and user needs will be well-positioned for success.”
Table of Contents
- Introduction to DAP and why it is Important for Enterprises Digital Transformation Journey
- What is DAP?
- How it acts as a catalyst for enterprise digital transformation growth
- Core features of DAP that are necessary for users software application in real-time
- The current state of the DAP market
- Conclusion and Recommendations
Author: Manish Chand Thakur (Senior Analyst) , Anant Saxena (Associate Director) at Quadrant Knowledge Solutions.
