Robotic process automation (RPA) is a technology that allows organizations to design, create, deploy, and maintain software robots that can learn, imitate, implement, and automate rules-based business processes. Organizations use RPA to reduce costs, streamline the process under consideration, and improve customer experience by replacing repetitive and easy manual operations with highly automated software bots.
As part of the research “SPARK Matrix™: Robotic Process Automation (RPA), 2022” Quadrant Knowledge Solutions conducted an in-depth analysis of major robotic process automation vendors by evaluating their products, market presence, and customer value proposition. Based on the analysis, the study provides competition analysis and ranking of the leading vendors in the form of SPARK Matrix. The evaluation is based on the primary research with expert interviews, analysis of use cases, and Quadrant’s internal analysis of the overall robotic process automation market. The SPARK Matrix evaluation examined Appian and seventeen other vendors including Automation Anywhere, AutomationEdge, Blue Prism, Datamatics, EdgeVerve, ElectroNeek, HelpSystems, Hyland, IBM, Microsoft, NICE, Nintex, Pegasystems, Qruize, SAP, UiPath, and WorkFusion.
Quadrant Knowledge Solutions research analyzes market dynamics, growth opportunities, emerging technology trends, and the vendor ecosystem of the global market. This research provides strategic information for technology vendors to better understand the market supporting their growth strategies and for users to evaluate different vendor capability, competitive differentiation, and market position.
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