Quadrant Knowledge Solutions’ Omnichannel Order Management Systems (OMS) market research includes a detailed analysis of the global market regarding short-term and long-term growth opportunities, emerging technology trends, market trends, and future market outlook. The study provides a comprehensive market forecast analysis of the global market and the overall market adoption rate as well. This research provides strategic information for technology vendors to better understand the existing market, supporting their growth strategies; and for users to evaluate different vendors’ capabilities, competitive differentiation, and market position.

The research includes detailed competition analysis and vendor evaluation with the proprietary SPARK Matrix analysis. SPARK Matrix includes ranking and positioning of leading Omnichannel Order Management Systems vendors, with a global impact. The SPARK Matrix includes analysis of vendors, including Aptos, Blue Yonder, Deposco, Digital River, enVista, Fluent Commerce, IBM, Kibo, Manhattan Associates, Mi9 Retail, OneView Commerce, Oracle, Proximis, Radial, Softeon, Symphony RetailAI, and Tecsys (OrderDynamics).

According to Akshaysingh Chandel, analyst at Quadrant Knowledge Solutions “Omnichannel Order Management system (OMS) helps retailers to manage and fulfill complex customers’ orders efficiently in an omnichannel environment to improve customer service experience. Omnichannel OMS systems provide unified visibility of enterprise inventory from warehouse, distribution center, store, and in-transit location and perform complex order routing to enable efficient order fulfillment from the optimum location. Omnichannel Order Management System includes a configurable workflow engine to orchestrate and optimize the complex order processing, management, and fulfillment processes to ensure efficient order fulfillment at minimum costs.”

2021 Omnichannel Order Management System (OMS) SPARK Matrix
Source: Quadrant Knowledge Solutions

2021 SPARK Matrix-Omnichannel Order Management Systems-Quadrant Knowledge Solutions


Table of Contents

Executive Overview

  • Key Research Findings

Market Overview and Technology Trends

Factors Influencing Technology Development and Market Growth

Market Adoption Trends

Competition Landscape and Analysis 

  • Competitive Overview and Analysis
  • Key Competitive Factors and Technology Differentiators

SPARK Matrix™: Omnichannel Order Management Systems (OMS) Market

Vendor Profiles

Research Methodologies

Omnichannel OMS Market Outlook is a part of Quadrant’s Supply Chain Management practice.

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Our custom research service is designed to meet the client’s specific requirements by providing customized in-depth analysis of the technology market to meet your strategic needs. Further, our custom research and consulting services deliverable is uniquely effective, powerful, innovative, and realistic for helping companies successfully address business challenges. Our team of experienced consultants can help you in achieving short-term and long-term business goals in the following ways:

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  • Strategic planning and tactical opportunities
  • Go to market strategies