Digital workplace services vendors offer solutions packed by robust partner ecosystem to deliver enhanced employee experiences for enterprises. Digital workplace services prioritize an impact of digitization on different dimensions including physical, digital, and cultural and making it easier to access relevant information and improve communication and collaboration between employees. Digital workplace services aim at innovating and navigating digital solutions that offers distributed workers to collaborate using all manner of devices with self-support options.

Quadrant Knowledge Solutions Digital Workplace services market research includes a detailed analysis of the global market regarding short-term and long-term growth opportunities, market trends, and future market outlook. The study provides a comprehensive market forecast analysis of the global market and the overall market adoption rate as well. This research provides strategic information for technology vendors to better understand the existing market and support their growth strategies, and for users to evaluate different vendors’ capabilities, competitive differentiation, and market position.

The research includes detailed competition analysis and vendor evaluation with the proprietary SPARK Matrix analysis. The SPARK Matrix includes ranking and positioning of the leading digital workplace services vendors with a global impact including – Atos, Capgemini, CGI, Claranet, Cognizant, CompuCom, Computacenter, DXC Technology, EY, Fujitsu, Genpact, Getronics, HCL Technologies, Infosys, Insights, kyndryl, LTI, Microland, NTT Data, Orange Business Services, Ricoh, Stefanini, TCS, Tech Mahindra, TEKsystems, TietoEVRY, Unisys, UST, Wipro, and Zensar.

According to Amandeep Singh, Analyst at Quadrant Knowledge Solutions, “Digital Workplace Services vendors continue to strengthen their capabilities such as workplace transformation services, consulting and advisory services, unified communication and collaboration services, and increased data security to enhance employee experience. As the market is moving toward a holistic customer-centric approach, organizations are also investing in business process transformation and business change management capabilities to avoid any delay in the deliverables to the clients.”

2021 Digital workplace services SPARK Matrix
Source: Quadrant Knowledge Solutions


Table of Contents

Executive Overview

  • Key Research Findings

Market Overview and Technology Trends

Factors Influencing Technology Development and Market Growth

Market Adoption Trends

Competition Landscape and Analysis 

  • Competitive Overview and Analysis
  • Key Competitive Factors and Technology Differentiators

SPARK Matrix™: Digital workplace services, Market

Vendor Profiles

Research Methodologies


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