Quadrant Knowledge Solutions’ B2C Digital Commerce Platform market research includes a detailed analysis of the global market regarding short-term and long-term growth opportunities, emerging technology trends, market trends, and future market outlook. The study provides a comprehensive market forecast analysis of the global market and the overall market adoption rate as well. This research provides strategic information for technology vendors to better understand the existing market, supporting their growth strategies; and for users to evaluate different vendors’ capabilities, competitive differentiation, and market position.

The research includes detailed competition analysis and vendor evaluation with the proprietary SPARK Matrix analysis. SPARK Matrix includes ranking and positioning of leading B2C Digital Commerce Platforms vendors, with a global impact. The SPARK Matrix includes analysis of vendors, including 2Checkout (Verifone), Adobe, BigCommerce, cleverbridge, commercetools, Digital River, Elastic Path, HCL Software, Kibo, Kooomo, Oracle, Salesforce, SAP, Shopify, Sitecore, Skava, TrueCommerce, and VTEX.

According to Shruti Jadhav, Associate Director at Quadrant Knowledge Solutions “The digital commerce platform vendors are continuously focusing on increasing their platform’s ability to support OOTB integration with best-of-breed tools and technologies such as dynamic pricing, forecasting, AI tools, and such others. Along with advanced commerce capabilities, digital commerce vendors are also focusing on offering brands leading-edge retail analytics support for smart marketing & procurement decisions as well as personalization and marketing automation functionalities to drive a unique omnichannel shopping experience.”

2021 B2C Digital Commerce Platform SPARK Matrix
Source: Quadrant Knowledge Solutions

SPARK Matrix B2C Digital Commerce Platforms, 2021


Table of Contents

Executive Overview

  • Key Research Findings

Market Overview and Technology Trends

Factors Influencing Technology Development and Market Growth

Market Adoption Trends

Competition Landscape and Analysis 

  • Competitive Overview and Analysis
  • Key Competitive Factors and Technology Differentiators

SPARK Matrix™: B2C Digital Commerce Platform Market

Vendor Profiles

Research Methodologies

Custom Research Service

Our custom research service is designed to meet the client’s specific requirements by providing customized in-depth analysis of the technology market to meet your strategic needs. Further, our custom research and consulting services deliverable is uniquely effective, powerful, innovative, and realistic for helping companies successfully address business challenges. Our team of experienced consultants can help you in achieving short-term and long-term business goals in the following ways:

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  • Strategic planning and tactical opportunities
  • Go to market strategies