Enterprise organizations across industry sectors are undergoing transformation in their business processes driven by global megatrends and digital transformation trends. Robotics Process Automation (RPA) is emerging as one of the revolutionary technology trend and transforming traditional business processes with dramatic improvement in terms of productivity, agility, speed, and accuracy.

RPA technology enable organizations to create their own software robots to automate and streamline their business and administrative processes. Software bots can effectively replicate high-volume of repetitive task and replace human element without affecting underlying systems. Intelligent software bots can be deployed to automate end-to-end business and IT processes. With cognitive capability, they can watch operator behaviour over thousands of instances and can develop a program to mimic processes and functions to operate on its own. Like human employees, these bots can interpret, trigger responses, and interact with other systems or applications.

Driven by technology innovation, expanding use cases, and maturity of cognitive, artificial intelligence (AI), and machine learning capability in RPA applications, the market continue to evolve and see growing traction amongst user communities across verticals.

Quadrant Knowledge Solutions Robotics Process Automation Market Outlook research provides strategic information to the market participants and users which are responsible for strategic planning, marketing, sales, and purchasing RPA solutions. This research provides strategic information for technology vendors to better understand the market supporting their growth strategies and for users to evaluate different vendor capability, competitive differentiation, and its market position.

SPARKTM Matrix: Quadrant Knowledge Solutions’ SPARK Matrix provides a snapshot of the market positioning of the key market participants. SPARK Matrix representation provides a visual representation of market participants and provides strategic insights on how each supplier ranks related to their competitors, with respect to various performance parameters based on the category of technology excellence and customer impact. In Quadrant’s evaluation of global Robotics Process Automation market, we have analysed the offerings of leading RPA vendors, including Automation Anywhere, Blueprism, Jacada, Jidoka, Kofax, Kryon Systems, NICE, Pegasystems, Redwood Software, Softomotive, Thoughtonomy, Uipath, Verint Systems, and WorkFusion.

DataSheet: This research is also available as an Excel Workbook with extended market forecast analysis for 10 years to understand long-term trends of the overall market and its segments.


Table of Contents

Executive Overview

  • Robotics Process Automation Market Overview
  • Key Research Findings

Market Background, Key Market Trends, and Market Drivers

Market Forecast and Trends 

Deployment Trends

Regional Forecasts and Trends

  • Americas
  • EMEA
  • Asia Pacific

Industry Forecasts and Trends

  • Banking & Financial Services
  • Insurance
  • IT & Telecom
  • Media & Communications
  • Healthcare & Life sciences
  • Manufacturing & Utilities
  • Others

Market Forecast and Trends by Customer Type

  • SMB
  • Large Enterprises

Competition Landscape & Analysis

  • Competitive Factor Assessment
  • Competitive Analysis
  • SPARK Matrix

Research Methodologies


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