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The major technology disruptions to look for in 2022 & beyond

Our strategic research and consulting deliverable are designed to provide comprehensive information and strategic insights to our clients enabling them to achieve business transformation goals.

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Our strategic research and consulting deliverable are designed
to provide comprehensive information and strategic insights to
our clients enabling them to achieve business transformation goals.

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Amazon’s Bezos to Face Unprecedented Protests During India Trip

Promise scholarships cover up to full college tuition for students who’ve attended New Haven Public Schools during some or all of their K-12 years, and the organization also provides scholarship recipients with advice, mentorship, career skill workshops, and connections to paid summer internships in New Haven — many of which are based at Yale.
Strategic Performance Assessment & Ranking
Presenter: Sofia Ali
Webinar topic: Create WOW Experiences with AI-Enabled Speech Analyticss
Date & duration: Wednesday, August 11th, 2021, 1 hour

Create WOW Experiences with AI-Enabled Speech Analyticss

Have you ever contacted a customer service centre and wondered how they knew what you needed before you did? The answer lies in their trove of data and their magical ability to uncover key data insights using AI. Advanced AI-enabled speech analytics empowers front-line agents to better engage and anticipate needs of customers—delivering the wow experience. Speech analytics also improves customers’ ability to self-serve for fast resolution.
Attendees will learn about:
• Quadrant Knowledge’s market analysis of Speech Analytics Solutions.
• How AI-enabled speech analytics delivers just-in-time information to key stakeholders.
• Recommendations on selecting and adopting AI-enabled speech analytics.
• Case studies from leading organizations.
Participating/organizing companies: NICE Ltd | Quadrant Knowledge Solutions
Recording (if available) log in here