The concept of hybrid workspaces was always known to the corporate world. But due to the recent pandemic outbreak, this concept is now clear to majority of people even outside the corporate life and the need for interoperability in these workspaces has increased significantly.
Interoperability can be explained with the following example an organization does all its work in Microsoft Office and focusses on Microsoft Teams specifically for Video conferencing. However, it receives a meeting invite from an important client over Cisco Webex where the organization has no footprint whatsoever. This is where an interoperable platform such as Connect Plus from Lifesize will hold value where the users can connect the video conferencing from their preferred platform irrespective of the platform from where the host has sent the invite to the attendees.
Recently, Lifesize launched its novel product Lifesize Connect Plus, which allows users to interoperate across video conferencing applications such as Microsoft Teams, Cisco Webex, and even Zoom. It is a proven fact that interoperability has several advantages; however, here, we will specifically discuss its benefits for the end users.
The Connect Plus product from Lifesize aims to simplify the hybrid work environment by providing a united channel that will help end users conduct video conferencing that can seamlessly connect users on different platforms. With Connect Plus, users can join meetings from their preferred platform without the need for additional software or hardware. Along with the concept of improving interoperability, the unified platform also offers advanced features such as recording and transcription, virtual backgrounds, and chat. The product is designed to be adaptable and grow as customers evolve, with options for different subscription levels based on the size and needs of the organization.
Whenever, a new technology or a framework is introduced in the market for the end users, it is imperative that the underlying benefits for the end users are leveraged and discussed so that the target audience is aware of the plus points for accepting the new technology. Following are the benefits for the end-users who accept the new Connect Plus platform from Lifesize.
- Seamless collaboration: After the implementation of Lifesize Connect Plus, the end users (the new users from the hybrid workspace) can collaborate with colleagues and clients on different video conferencing platforms without worrying about compatibility issues or having to use different applications. The end users can join meeting invites from different platforms. Seamless collaboration is important as it improves communication and saves time, while reducing frustration and leading to more effective meetings. With the help of interoperable platforms, end users can collaborate without worrying about compatibility issues, reducing the need to use different video conferencing applications. This saves time and effort, while improving the overall user experience. By providing interoperability with different platforms, Lifesize Connect Plus streamlines collaboration and allows for more effective communication between colleagues and clients. This ultimately leads to a more productive and efficient workflow.
- Simplified workflow: End users can reduce the time and effort required to manage multiple video conferencing applications, as Connect Plus integrates with several popular platforms. When the employees are not required to install different applications for a single video conferencing, they will not have to worry about things such as running out of storage space or remembering login credentials. It can be said that as the efforts and time required for managing different Video conferencing applications will reduce, the productivity will improve. Moreover, when there is a single platform, the complex process of managing two or more applications simultaneously is eradicated altogether. This in turn contributes towards the improvement of employee satisfaction as they will be able to focus on more important tasks rather than shuffling across different platforms for information.
- Increased productivity: With the ability to collaborate with colleagues and clients across different video conferencing platforms, end users can reduce delays and improve workflow efficiency, which can increase productivity. The ability to collaborate across different video conferencing platforms can increase productivity by reducing delays, improving coordination, increasing access to expertise, and improving flexibility. By offering interoperability with popular video conferencing platforms, Lifesize Connect Plus can help end users collaborate more efficiently and effectively, resulting in faster task completion, better decision-making, and more creative solutions to problems. With seamless collaboration, end users can work from different locations and devices, while still communicating and collaborating effectively. The resulting increase in productivity can help organizations save time and money, while achieving better outcomes and improving the overall quality of work.
- Access to advanced features: Lifesize Connect Plus offers advanced features such as recording and transcription, virtual backgrounds, and chat, which can improve the quality and effectiveness of video meetings. Interoperable platforms enable, access to plethora of advanced features such as- recording and transcription, virtual backgrounds, and chat, which can improve the quality and effectiveness of video meetings. Recording and transcription can be useful for reference and documentation, while virtual backgrounds can hide distractions or provide a more professional appearance. The chat feature allows users to send messages during a video meeting without interrupting the speaker. These advanced features can enhance the user experience and provide more means of communication, improving the quality of the meeting. Overall, Lifesize Connect Plus offers a more robust and flexible video conferencing platform that can meet the diverse needs of end users.
- Customizable user experience: End users can customize their video conferencing experience by choosing from different subscription levels and features, based on their specific needs and preferences. The Connect Plus software from Lifesize provides customizable user experience through different subscription levels and features that end users can choose based on their requirements. Users can select the subscription level that best suits their objectives and the features they require, such as advanced security and encryption or screen sharing and whiteboarding. Additionally, the platform offers customization options such as interface and layout customization, personalized meeting rooms, and custom branding. By customizing the user experience, users can tailor their video conferencing to their unique requirements, enhancing the overall user experience and efficiency.
Overall, implementing an interoperable platform such as Lifesize Connect Plus can simplify the collaboration process, increase productivity, and provide a more customized and streamlined experience for end users. The objective of this article was to highlight how Lifesize Connect Plus can help organizations navigate the challenges of hybrid work and enable teams to collaborate effectively regardless of their preferred video conferencing platform.
Author: Abhinav Das, Analyst, Quadrant Knowledge Solutions.