“The market needs the next generation of EA tool that uses artificial intelligence”
Luca De Risi
CHIEF OPERATING OFFICER, MEGA INTERNATIONAL
“The first technology trend is represented by the rise of automation combined with artificial intelligence (AI) to accelerate the way companies deliver products and services. This combination allows organizations to offer a more personalized experience presenting the right product to the right person at the right time”
As organizations are becoming more lean, agile, and resilient, we see three key technology trends converging that are enabling them to better adapt and transform their operations to an everchanging environment. “
The first technology trend is represented by the rise of automation combined with artificial intelligence (AI) to accelerate the way companies deliver products and services. This combination allows organizations to offer a more personalized experience presenting the right product to the right person at the right time. Automation also helps companies become more lean and agile by accelerating transformation initiatives.
Another trend we are witnessing today is the use of AI to analyze the huge amount of data captured by companies to analyze customers’ behavior and expectations. This is critical because most customers don’t just want to buy a product or a service, they want to live a great experience. Companies like Amazon, Apple, Uber, and many others have disrupted their industries becoming market leaders in-part by mastering data intelligence and delivering great experiences.
The last technology trend is cloud computing. This is not new, but with the Covid-19 pandemic we have seen many companies around the world finally realizing that remote working requires a flexible, secure, and scalable cloud infrastructure. As a result, the migration of legacy applications to the cloud has accelerated and many companies have now adopted a cloud first strategy for their new projects.
At MEGA, as Enterprise Architecture experts, we have been evaluating how these key trends impact the EA practice and the work of enterprise architects. We conclude that the market needs a next generation of EA tool that uses artificial intelligence to analyze data stored in the EA repository, identifies patterns, and automatically proposes recommendations on how to rationalize the IT landscape or identify which applications to migrate to the cloud.
This new generation of tools also needs to make intensive use of automation to discover applications, processes, and data used throughout the organization. This will enable them to accelerate the representation of how the organization operates, freeing up time from documenting the existing and focusing more on the transformation needed to support fast changing business needs.