Business Process Management (BPM) suites support end-to-end process improvement life cycle right from designing to improving the business processes, through the provision of cutting-edge application infrastructures. This ensures a more cohesive, in-sync, model driven and collaborative approach between IT professionals and the business professionals. On the other hand, Business Process Automation (BPA) involves automating the […]

Presenter: Apoorva Dawalbhakta Webinar topic: Driving Innovation with Best-of-Breed Data Masking Technology Date & Duration: Saturday, January, 18th, 2022, 50 min. Driving Innovation with Best-of-Breed Data Masking Technology Are you confident in the technology you’re using to protect the privacy of people represented in the sensitive data your organization handles every day? The right data […]

Presenter: Apoorva Dawalbhakta Webinar topic: The Attended Automation Impact—for Your Agent and Customer Experiences Date and Duration: Thursday, June 16th, 2022, 1 hour The Attended Automation Impact—for Your Agent and Customer Experiences Business digitization is no longer a bonus feature, but a necessity. As a result, businesses now must personalize customer experiences to differentiate themselves […]

Presenter: Apoorva Dawalbhakta Webinar topic: Don’t just discover problems, fix them with IBM Cloud Paks for Automation Date & Duration: Wednesday, 30th June, 2021, 1 hour Don’t just discover problems, fix them with IBM Cloud Paks for Automation You’ve probably heard data is the new oil. If that’s so, why wouldn’t you use its within […]